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Ali se lahko naročim na revijo?Naročnina je zdaj na voljo v naslednjih jezikih in regijah: Canada - french only Kanada - samo v francoščini Evropa - francoščini, španska, nemška, grška, hrvaška in slovenska različica Naročite se zdaj! Če v tvoji regiji še ni na voljo, se prijavi na naše e-novice, da boš obveščena takoj, ko bo naročnina na voljo.
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Kdaj bo naslednja revija ponovno na prodajnih policah?Revija izhaja četrtletno. Izdaja je načrtovana za začetek marca, začetek junija, konec avgusta in konec novembra.
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Kje lahko najdem revijo?Revija je trenutno na voljo v naslednjih državah: Kanada (samo Quebec in New Brunswick), Avstrija, Francija, Belgija, Švica, Luksemburg, Nemčija, Španija, Grčija, Hrvaška, Slovenija. Seznam trgovin si lahko ogledaš tukaj:
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Kako lahko sodelujem na natečaju za risanje?Pošlji nam sliko svoje risbe s svojim imenom in starostjo na naslov: fanclub@nebulousstars.com
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Ali lahko kupim prejšnje številke revije?V Kanadi lahko prejšnje številke dobiš na našem spletnem mestu. Kupi zdaj! Druge prejšnje številke žal trenutno niso na voljo.
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My subscription has expired. How do I renew it?To renew your subscription, you need to purchase a new subscription via our website, by clicking on this link.
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How do I change my shipping address?To report a change of address for your magazine subscription, please contact us by e-mail: subscription@tweenteam.com
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I haven't received my magazine. What should I do?Before contacting us, please check on your customer portal that your subscription is still valid. A subscription entitles you to 4 issues per year. Please note that it may take about 3 months before you receive your first issue. If, however, you believe there has been an error, please contact our customer service department: subscription@tweenteam.com
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How many magazines will I receive?A one-year subscription includes 4 issues per year. Please note that special issues are not included in your subscription.
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Where can the I buy your books?The novels are only available in French for the moment, in Canada, France, Belgium and Switzerland. Subscribe to our newsletter to be informed as soon as they are available in another language.
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Is it possible to buy on your website?Our online store is available for Canada only. However, our products are available in most toy shops and bookshops. Many of them sell online. You can find a list of shops here:
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I have a defective product.Please fill in the contact form below with all your details and we will send you a new product.
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I am looking for a particular product.Unfortunately we do not know the inventory of the shops. We invite you to consult our shop locator to find a shop near you, and to contact them directly.
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I would like to distribute your products.Please fill in the contact form below and we will contact you.
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I am an influencer and would like to collaborate with you.Please fill out the contact form below with your information and we will contact you if we are interested. Please note that only successful applicants will be contacted.
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